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Contract Obligation Registry

Contractual obligations are commitments the company must meet. EntiHub stores them as entities so ops does not rely on PDF folders alone.

Why this is needed

  • SLA breaches surprise teams that never saw the contractual threshold.
  • Customer Success and IT need one living list.
  • AI can ask which obligations are at risk this month.

Proposed entities in EntiHub

Governance settings

Setting Recommended value Why
approvalRequired true Status and threshold changes need owners.
historyEnabled true History of obligation changes for claim disputes.
allowSameAuthorApproval false Maker/checker separation for sensitive changes.
deletedRetentionDays 90 (or higher) Soft-delete retention for auditability.

Entity definition (YAML sketch)

name: contract_obligation
displayName: Contract obligation
domain: Legal Ops
description: Contract obligation
version: "1.0.0"
approvalRequired: true
historyEnabled: true
deletedRetentionDays: 90
displayRefColumn: obligation_code
uniqueConstraints:
  - name: uq_contract_obligation_obligation_code
    columns: [obligation_code]
columns:
  - name: obligation_code
    dataType: string
    nullable: false
    maxLength: 64
  - name: customer_code
    dataType: string
    nullable: false
    maxLength: 64
  - name: obligation_type
    dataType: string
    nullable: false
    maxLength: 32
  - name: threshold
    dataType: string
    nullable: true
    maxLength: 64
  - name: cadence
    dataType: string
    nullable: false
    maxLength: 32
  - name: owner_team
    dataType: string
    nullable: false
    maxLength: 128
  - name: status
    dataType: string
    nullable: false
    maxLength: 16

YAML sketches

Sketches highlight the important fields and governance flags. Trim or extend columns to match your domain. See Setup Entity for the full YAML reference.

Sample data

obligation_code customer_code obligation_type threshold cadence owner_team status
CO-ACME-SLA ACME SLA 99.5% monthly IT at_risk
CO-ACME-RPT ACME Report QBR deck quarterly Customer Success on_track

Benefits for the company

  • Living obligation lists instead of static PDFs.
  • Owners and cadence drive operational follow-up.
  • AI risk briefs grounded in structured commitments.